Terms of Service

Last Updated: November 2025

1. Acceptance of Terms

By accessing the website of Cynteratech LLC ("Company," "we," "us," or "our"), or by purchasing our services (including AI implementation, consulting, software development, and data services), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.

2. Description of Services

Cynteratech LLC provides business automation, artificial intelligence consulting, custom software development, and data-as-a-service solutions. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. Use of Services & Client Responsibilities

By using our services, you agree to:

  • Provide accurate and current information during the onboarding and billing process.
  • Maintain the security of your account credentials and API keys.
  • Use our services only for lawful purposes. You agree not to use our automation tools or data for spamming, harassment, or illegal telemarketing in violation of the TCPA, CAN-SPAM Act, or GDPR.

Liability for Data Use: If you purchase "Precision Growth Data" or lead lists from us, YOU are solely responsible for ensuring your outreach to these contacts complies with all local and federal laws. Cynteratech LLC is not liable for legal actions resulting from your marketing practices.

4. Payment & Subscriptions

Fees: Prices for our services are described in your specific service agreement or invoice.

Retainers & Subscriptions: Monthly services (such as Maintenance or Data Retainers) are billed in advance.

Refunds: Due to the custom nature of our work and the immediate costs of data procurement, all sales are final. We do not offer refunds for "setup fees," "consulting hours," or "data lists" once delivered.

5. Intellectual Property Rights

Our IP: Cynteratech LLC retains all rights to our pre-existing code, proprietary frameworks, and internal tools used to build your solution.

Client IP: You retain ownership of your specific customer data and the unique content created for your business.

Deliverables: Upon full payment, we grant you a perpetual, non-exclusive license to use the custom workflows and applications we build for your internal business operations. You may not resell our code or systems to third parties without our express written consent.

6. AI & Automation Disclaimers

You acknowledge that Artificial Intelligence (AI) and Third-Party APIs (e.g., OpenAI, Google, N8N, Make) are experimental and subject to change.

No Guarantees of Accuracy: AI models can "hallucinate" or generate incorrect information. You agree to review critical AI outputs (such as legal or financial responses) before sending them to your customers.

Third-Party Dependency: Our automations rely on third-party software (e.g., OpenAI, Twilio). Cynteratech LLC is not responsible for service interruptions, API changes, or downtime caused by these third-party providers.

7. SMS/Mobile Messaging (A2P 10DLC)

By providing your phone number to us, you consent to receive business-related text messages (such as appointment reminders, account updates, and support responses).

Opt-Out: You can opt-out at any time by replying STOP.

Fees: Message and data rates may apply.

Carriers: Carriers are not liable for delayed or undelivered messages.

8. Limitation of Liability

To the fullest extent permitted by law, Cynteratech LLC shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business opportunities, arising out of your use of our services.

In no event shall our total liability to you exceed the amount you paid to us for the specific service in the three (3) months prior to the claim.

9. Indemnification

You agree to indemnify and hold harmless Cynteratech LLC, its officers, and employees from any claims, damages, or legal fees arising from your use of our services, your violation of these Terms, or your violation of any third-party rights (including copyright or privacy rights).

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Parker County, Texas.

11. Contact Information

If you have questions regarding these Terms, please contact us at:

Cynteratech LLC

Email: [email protected]