Cynteratech LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our automation, consulting, and software solutions.

By accessing or using our services, you signify your acceptance of this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

We may collect personal information that you voluntarily provide to us when you:

Book a strategy session or consultation.
Fill out a contact form or lead capture form.
Subscribe to our newsletter or SMS updates.
Purchase services.

This information may include your Name, Email Address, Phone Number, Company Name, Job Title, and Billing Information.

B. Information Collected Automatically (Cookies & Pixels)

When you visit our website, we may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, and pages viewed. We use Cookies, Web Beacons, and Pixel Tags to analyze trends and improve the user experience.

C. Identity Resolution & Third-Party Data

We may use third-party technologies (such as identity resolution software) to identify visitors to our website. This technology helps us match your IP address and device activity with other public or proprietary data sources to determine your contact information (such as name and email) even if you do not fill out a form. We use this data to provide more relevant content and tailored service offerings.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services.
Process transactions and manage your account.
Communicate with you via Email, SMS, or Phone regarding your appointments, inquiries, or service updates.
Send you marketing communications (only if you have opted in).
Analyze website traffic and optimize our marketing efforts.

3. SMS & A2P 10DLC Compliance (Mobile Data)

We value your privacy and strict adherence to carrier regulations (A2P 10DLC).

SMS Consent: By providing your phone number and checking the consent box on our forms, you agree to receive text messages from Cynteratech LLC. Message frequency varies. Message and data rates may apply. You can reply STOP to unsubscribe or HELP for assistance at any time.

No Sharing of Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners for the purposes outlined above.

We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., calendar booking tools, CRM software, payment processors), so long as those parties agree to keep this information confidential and do not use it for their own marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet can be guaranteed to be 100% secure.

6. Your Data Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Opt-out of marketing communications.

To exercise these rights, please contact us at the email address listed below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any websites you visit.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Cynteratech LLC

Email: [email protected]